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Privacy Policy

Last updated: May 6, 2025

At Belfor Tech Consultants (“we”, “us”, “our”), safeguarding your privacy and data security is core to how we operate. This Privacy Policy explains how we collect, use, disclose, and protect personal information in line with the Data Protection Act, 2019 (Kenya) and, where applicable, the General Data Protection Regulation (GDPR).

Scope

This policy applies whenever you interact with Belfor Tech Consultants, including but not limited to:

  • Visiting our websites or mobile applications.
  • Using our software platforms, digital tools, or services.
  • Communicating with our teams via email, phone, or messaging channels.
  • Collaborating with us as an employee, client, partner, vendor, or service user.

1. Data We Collect

Depending on your relationship with us, we may collect:

  • Identity Information: Full name, national ID/passport number, date of birth.
  • Contact Details: Email address, phone number, mailing or billing address.
  • Technical Data: IP address, browser type, device identifiers, cookies, and similar data.
  • Usage Data: Interaction logs, feature usage, preferences, and access timestamps.
  • Financial Data: Payment history, transaction references, invoicing details (where applicable).

2. How We Use Your Data

We process personal information to:

  • Provide, maintain, and improve our services, platforms, and customer support.
  • Personalize experiences and tailor relevant content or recommendations.
  • Meet legal, regulatory, and contractual obligations.
  • Detect, prevent, and investigate fraud, misuse, or security incidents.
  • Send operational updates, offers, or business communications you’ve opted in to receive.

3. Sharing of Your Information

We only share data with trusted parties when necessary to deliver our services:

  • Service providers operating under binding confidentiality and data protection agreements.
  • Regulators, law enforcement, or authorities where required by applicable law.
  • Partners or contractors assisting in fulfilling our contractual obligations.

We do not sell, rent, or lease personal data to third parties.

4. Data Security

We implement technical and organisational safeguards, including:

  • Encryption and secure data transfer protocols.
  • Role-based access controls, authentication, and monitoring.
  • Regular security assessments, audits, and vulnerability remediation.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of inaccurate or unnecessary data.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing relies on your consent.
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) or relevant authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. When data is no longer needed, it is securely deleted, anonymised, or archived with restricted access.

7. International Transfers

If we transfer personal information outside Kenya, we ensure appropriate safeguards (such as contractual clauses or adequacy decisions) are in place to protect the data in accordance with applicable laws.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, and analyse traffic. Most browsers allow you to control cookies via settings; however, disabling them may impact certain site features.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through additional notices.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact our Data Protection Officer:

  • Data Protection Officer
  • Company: Belfor Tech Consultants
  • Email: info@belfortech.dev
  • Phone: +254 768 262 704

This Privacy Policy is provided for general information purposes. Consult legal counsel to ensure compliance with specific regulatory requirements applicable to your organisation.